Shipping & Returns
Shipping Details
All of our orders are shipped from the UK and fully tracked. We ship worldwide!
Shipping is FREE in the UK if you order is more than £75!
And FREE in Europe if your order is more than £100.
Within the UK you should normally receive your order within 3-5 days. If you need it quicker, please select Express Shipping at Checkout.
We aim to dispatch your order within 24 hours of purchase, though please bear in mind that any orders placed on the weekend will be shipped on the next working day.
Free when your order is over £75
Express UK shipping: £8.95 (1-2 working days)
Free when your order is over £100
Returns or Exchanges
We hope you love your order from We The Gentle Kind, but if there are problems please let us know immediately and we will do our best to help. We are happy for you to return any items as long as they are unworn and still have all tags attached. Please return them within 14 days of receipt. Please note we do not accept returns of items that are not in their original condition, are damaged or missing parts for reasons not due to our error. Neither can we refund items that are returned more than 14 days after delivery.
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, let us know by sending an email to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns
If you'd like to make a return, please email us at: